Privacy Policy

Business privacy policy
This privacy policy sets out how Symbios Orthopaedics uses and protects any information that you give Symbios Orthopaedics when you use this website.

Symbios Orthopaedics is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Symbios Orthopaedics may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Our commitment to data protection
The EU General Data Protection Regulation (GDPR) will become effective on 25 May 2018. It contains significant requirements concerning the protection of personal data that impact Symbios and many of our customers. Symbios is committed to complying with GDPR, as we are with all applicable laws and regulations. As a provider of orthopaedic solutions that rely on us having access to confidential patient information, protecting data and maintaining the trust of those who have provided that data, the public hospitals, the NHS and Independent Sector providers, is especially important to us.

Symbios has been preparing to comply with GDPR across its European organization. We’ve conducted a readiness assessment of our business and are proactively working to update our policies, documentation, practices, and processes as required. This includes measures such as:

  • updating our privacy policy
  • providing training to our workforce on GDPR
  • implementing procedures to process requests from data subjects
  • undertaking data protection impact assessments
  • continuing to invest in and improve our security practices

ensuring that third parties with whom we share personal data to help provide our services demonstrate an ongoing commitment to GDPR compliance, including by performing security diligence and having appropriate contractual terms in place

Commitment to GDPR compliance is driven by our Data Competent Person reporting directly to the Managing Director. This is supplemented by various external consultants and advisors.

Symbios recognizes that maintaining compliance with GDPR is an ongoing and continual effort, and thus our GDPR compliance efforts will continue beyond 25 May 2018.