Our People – Meet the Team

With over 60 years of combined orthopaedic experience and 17 years of nursing experience, our team, based at the Exeter Airport Business Park, undertakes the pre- operative planning of Total Hip and Total Knee surgery using 3D pre- operative planning software which produces a unique insight into the reconstructive parameters, potential pitfalls and optimum outcomes for our orthopaedic consultants to assess, prior to actual surgery.

“We take care of any special operation booking arrangements, the provision of specialist instrumentation and the re- stocking of our existing hospital customers nationwide, we can even arrange for patients to ‘experience’ watching at close quarters, the actual manufacturing of their prosthesis”!

Justin Quick

Justin Quick, Managing Director explains, ”Our implants have particular benefits for younger, active people who are looking to continue their busy lives without compromise. One recent patient is a young helicopter pilot based at RNAS Yeovilton, who has had two very successful hip operations – he is now back in active service. Another is a 17-year-old girl, for whom cosmetic and future child-bearing issues were very important.”

Russell Miller

In April 2016, Symbios were delighted to secure the services of Russell Miller, previously employed as Sales Director, Microport Orthopaedics (formerly Wright Medical Technology). Russell brings a wealth of experience and business contacts to Symbios and already we are feeling the sphere of his influence and a ‘sharpness’ & ‘focus’ to the sales success in the key geography of Central London.

Sue Jurgens

Sue Jurgens heads up our ‘Customer Services’ team. Sue came from very strong administrative background and is responsible for the processing, re- stocking, invoicing and logistics of all instrumentation/ implant movement up and down the country. Sue has acquired a strong product knowledge base since joining the business in January 2014, including regular attendances in the operating theatre. Sue enjoys the opportunity to discuss case requirements with clinicians and key theatre personnel in her role.

Sue has recently successfully completed her GDPR ‘Foundation & Practitioner’ accreditation and now fulfils the important role of the ‘Data Competent Person’ within our organisation.

Tom Smith D.O.M Ost Clinical Specialist Osteopath

Tom joined Symbios in September 2019. Having been a practising partner Osteopath in a busy South Coast practise, Tom brought wide reaching clinical skills into the business enhancing its standing in the clinical setting. Tom’s role as Clinical Sales Support Specialist, continues to draw upon these clinical skills and we are delighted to accommodate the consummate professional that Tom is.

In his earlier career, Tom was a British Army Commando & Team Leader and qualified Trauma Risk Management Practitioner. Tom has an impressive CV in terms of his sporting achievements, a competitive coastal rower, Sri- athlete and scratch golfer. Tom is also a qualified England hockey level 2 coach and player at regional Premier League standard.

Symbios is delighted to continue to invest in and develop the very best people in the industry.

Martin Baines

Martin joined Symbios in February 2013 having spent 5 years at the corporate giant Smith & Nephew reconstruction, Martin brought the necessary Orthopaedic experience to our organisation with the brief of developing our business and brand in the Midlands and North West UK.

In January 2018, Martin was appointed Northern Regional Sales Manager, our congratulations go out to Martin as we reflect upon his achievements and success with Symbios and in particular the strong commercial relationship that Martin has forged with Wrightington Hospital, the ‘home’ of Sir John Charnley and pioneer of modern day hip arthroplasty at this National Centre of Orthopaedic Excellence, now led by the Symbios advocate, Professor Tim Board and his esteemed colleagues.

Mark Tallon- MLH Medical Ltd

At the start of 2020, Symbios signed a distribution agreement with MLH Medical Ltd to represent its commercial interests in Scotland. MLH is owned and managed by Mark Tallon. Mark has worked at Director level for a number of leading Orthopaedic multinational companies, successfully managing their commercial operations. Symbios are delighted to have acquired Mark’s expertise, experience and commitment to making Symbios a success in Scotland. Of particular interest to Mark is the opportunity of bringing ‘Custom’ Total Knee Replacement to the fore in Scotland, this innovative and novel technology addresses the currently unacceptabe high levels of patient dissatisfaction following ‘conventional’ Total Knee Replacement.

Alice Gater

Alice joined Symbios in August 2019 and brings an uplifting energy into the Exeter office. A warm and easy- going personality with a wicked sense of humour means there’s never a dull moment when Alice is in the office. It doesn’t stop there though, being a tenacious and driven individual, Alice brings a highly organised approach to her work and unstinting reliability into work, Alice simply gets things done.

In her ‘down time’, Alice continues to run her own reflexology business from home, balancing these commitments with that of being a Mum. Symbios are delighted to have Alice on board, she has quickly become a key member of the Symbios team.